Frequently Asked Questions
Let’s make your path to healing and connection a little easier
At Harmony Harbor Counseling & Wellness, our goal is to help you feel supported from the very beginning. We understand that finding the right therapist, whether for yourself or a loved one, can feel overwhelming, and we want to make the process as simple and stress-free as possible.
Here, you’ll find answers to common questions about starting therapy, what to expect, and how we can best support your needs. We hope this information helps you feel informed and one step closer to finding the care and connection you’re looking for.
Common Questions About Starting Therapy
Yes, we are accepting new clients. Some counselors may have waiting lists for specific times, but most have a spot available to schedule within a week or two, some within a day depending on your availability.
It depends on your needs. Some clients have very specific needs and we will do our best to accommodate them. Some providers have current openings and you could be scheduled and seen as soon as tomorrow.
We look forward to seeing you. Our office is in the Live Oak Office Building and there is ample parking. The easiest access is from the South parking lot. From that entrance, we are the first door on the right.
At certain times, we may need to lock the front door. Please ring the doorbell and someone will come open the door for you. You may also call or text your provider’s Google Voice number.
Our fees vary by provider’s experience and training and the service. Please see our fee page, which describes our rates in detail. If you need further information, please feel free to contact us directly or schedule a FREE consultation.
We are glad you found us and that someone recommended us to you. Please be sure to let us know who to thank for the referral. You can sign up for a specific clinician as a New Client on our Portal here. If the clinician you desire does not have a time available soon, or if the time is not feasible for you, give us a call/text or complete this New Client Inquiry form and we will get back to you with some options as soon as possible.
While we’re not connected to any specific faith or religion, we deeply respect the role faith and spirituality can play in healing. Our counselors are guided by compassion, acceptance, and nonjudgment. You’re always welcome to bring your faith or spiritual beliefs into the conversation if it’s important to you. We’ll meet you where you are—honoring your values, beliefs, and what feels meaningful in your journey.
Our therapists do not prescribe medication, as we are a psychotherapy practice.
However, we share office space with NowPsych, who specialize in psychiatric medication management for children and adults. We also collaborate closely with many local psychiatrists in the Sarasota area to ensure your care is coordinated and supported.
We do our best to accommodate the needs in our community and believe access to care is important. Our counselors will work with you and may be able to adjust rates based on need for their current clients who are working on an agreed upon treatment plan and goals.
Anyone is welcome to attend our wellness services. You do not have to be a current client. So feel free to sign up here and bring a friend!
Just bring yourself and wear what makes you feel comfortable. You can bring anything that you like (your own mat, a pillow, blanket, etc.). We will provide all supplies and materials for each workshop. No experience is necessary.
We are out-of-network (OON) with all insurance providers. We provide a monthly receipt called a superbill that you may submit to your insurance company for reimbursement. Please let us know on your initial appointment if you require a superbill. We encourage you to call your insurance company, as we cannot ensure you will receive reimbursement.
We try to make it as stress-free as possible to get started and you have some options. The easiest option may be to call or text us your information and we will follow up.
Other options include:
- Schedule directly as a new client in our portal and find a time that works for you.
- Complete our New Client Inquiry form which provides more detailed information so that we know your preferences and can match you with the best provider for your needs.
Whichever method you choose, our Intake Specialist will follow up with you to ensure you are supported in the process.
Upon arrival, please check in on the Tablet. Your provider will be notified of your arrival. You do not need to check in with our administrative staff. Please make yourself comfortable.
Upon leaving you do not need to check out with our admin. Your billing and scheduling will be handled by your individual provider after your initial session. We do prefer you keep a card on file, which you can update at any time on the portal. We usually run the card on the day of service. Payment is due in full on the day of service.
Your Psychotherapy Intake is a comprehensive evaluation that explores the biological, psychological, and social factors affecting your well-being. This process helps us gain a deeper understanding of your experiences and needs.
A thorough intake may take 3 to 4 sessions before a formal diagnosis is provided, and standardized assessments may be requested to help guide your treatment plan.
Sometimes clients come to us seeking a specific therapist, and we do our best to honor those requests.
In other cases, we help match you with a therapist based on your goals, availability, areas of concern, and personal fit.
Our New Client Inquiry Form helps us learn about your needs so we can make the best possible match.
We also encourage you to read our Clinician Profiles to see who may be the right fit for you or your loved one. Then, complete the New Client Inquiry Form above and let us know who you feel is a good fit for you and why.
Still have questions? No problem!
Send us a message or ask a quick question here: